Dear BarTender Customer,
We recently learned of a new malware attack that targets a vulnerability in older releases of BarTender 2016 and certain updates from BarTender 2016 to BarTender 2019. Earlier this year we issued fixes for this security issue. We urge our Bartender customers to update your software as soon as possible if you haven’t already done so.
A fresh installation of BarTender 2019 does not have the vulnerability, but if a customer upgraded from BarTender 2016 to BarTender 2019 on the same machine, they may still be affected. The releases of BarTender 2019 R7 and newer specifically include a patch to fix this problem.
Please update your software:
BarTender 10.1: No Action Needed
BarTender 2016: Update to the latest BarTender 2016 release (click here)
BarTender 2019: Customers who updated from BarTender 2016, update to the latest BarTender 2019 release (click here)
BarTender 2019 Clean Install: No Action Needed
BarTender 2021 Preview 1 & 2: No Action Needed
You can identify which edition and release of BarTender you are using with this guide (click here).
You can reach our Technical Support if needed (click here).
We sincerely apologize for this inconvenience and urge you to make this update to protect your systems.